I'm a fairly patient man. I understand that some things are just beyond my control. Yet recently my patience was tested by a well-known cell phone company who is also offering internet service.
My internet went down on Tuesday morning (right after I posted my 'verse of the day') and right after I saved and published my blog...NO MORE INTERNET! I waited for a day until I called their 'HOTLINE' just to give them a chance to fix the problem on their own.
The next day (Wednesday) I called their HOTLINE again and reported the problem. They "promised" me that they will fix the problem within 24 to 48 hours. So, I then gave them a chance to do their magic and fulfill their promise but told them "You know for a HOTLINE, you're not so HOT." Saturday, came and still no internet. I gave them another call and told them what they had promised. They said their "field technicians" are already working on the problem as we speak. So once again, I gave them another chance.
Tuesday rolled in and lo and behold, STILL NO INTERNET! I was finally fed up. I went straight to their office and told them about the problem. I finally found out that they have not sent out any technicians to fix the problem. Their customer service department have been telling me what I wanted to hear but they never intended to fix my problem.
Matt. 5:37 says "Instead, let your message be 'Yes' for 'Yes' and 'No' for 'No.' Anything more than that comes from the evil one." That's all I can say about that.
If you guys want to know which internet company I'm talking about, they are global.
So what happened? I terminated my contract with them and went with a cable DSL provider. Thank God for COMPETITION.
